Job Description

Overview

Join Heritage Home Service as an HVAC Install Manager in Boxborough, MA!

Heritage Home Service has been a trusted name in residential HVAC and plumbing throughout Massachusetts for decades. Built on a foundation of craftsmanship, integrity, and exceptional customer care, we provide a supportive, family-oriented environment where employees are empowered to grow, lead, and thrive.

We're looking for an experienced HVAC Install Manager to lead our residential installation team. This is a hands-on leadership role for someone who can develop people, drive operational excellence, and deliver an exceptional customer experience.

Responsibilities:

• Lead, coach, and develop a team of HVAC installers through regular performance management, training, and mentorship
• Manage day-to-day installation operations, scheduling, dispatch coordination, and project execution
• Foster a culture of accountability, safety, teamwork, and continuous improvement
• Provide technical support and guidance on complex installations and field challenges
• Partner with sales, service, warehouse, and operations teams to ensure smooth project completion
• Monitor quality standards, job costs, labor efficiency, and department performance metrics
• Resolve escalated customer concerns and ensure outstanding service experiences
• Support hiring, onboarding, and retention of top installation talent
• Participate in on-call rotation and assist during urgent customer or operational needs

Qualifications:

• HVAC installation experience with strong residential system knowledge required!
• Proven leadership experience managing or supervising field teams
• Strong communication, organizational, and problem-solving skills
• Knowledge of safety regulations, installation best practices, and building codes
• Experience driving team performance, productivity, and customer satisfaction
• Proficiency with field service software and reporting tools
• Valid driver's license

Benefits:

• 401(k) with company match
• Medical, dental, and vision insurance
• Life and disability insurance
• Paid time off and holidays
• Employee discounts and referral bonuses
• Career growth and leadership development opportunities

Compensation

Salary: $110,000 - $130,000 annually (based on experience and bonuses)

Apply Today!

Heritage Home Service is where skilled professionals become inspiring leaders. If you're ready to take charge of a high-performing HVAC install team and help shape the future of residential comfort, we want to hear from you.

Heirtage Home Services may conduct a pre-employment background check and drug screening in accordance with applicable laws.

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